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Contact Us

Sandboxie questions, corrections and suggestions are always welcome. Here is how to reach us.

Email Us

We usually reply within two working days.

What to Include in Your Message

  • The page you are writing about, if your message concerns a specific article.
  • Your Sandboxie edition and version, for example Plus 1.18.8 or Classic 5.73.8, if you are describing a problem.
  • Your Windows version and whether your PC uses an x64 or ARM64 processor.
  • Any SBIE message codes shown in the Sandboxie log.

Please Note

We are not the developers of Sandboxie and cannot provide official technical support, licences or supporter certificates. Bug reports intended for the developers are best filed on the project's public issue tracker, where the people who maintain the code can see them.

We never ask for passwords, licence keys or payment details by email, and we recommend that you do not send them.